Call us now on 01480 277700

Frequently Asked Questions

Is there a minimum storage period?: Yes, our minimum storage term is 1 month.

What do I need to provide to rent one of your storage units?: One month storage payment in advance, a deposit for the unit and 2 forms of ID, of which one should contain a photo and the other a utility bill (except mobile phone).

When can I access my storage unit?: Our automated system allows access 24 hours a day, 7 days a week.

What size units do you offer?: We offer a wide variety of storage units ranging from 10sqft up to 300sqft. Visit our storage units page for further information.

Where do I park when visiting the store?: Our site offers ample parking and has a designated loading and unloading bay at the entrance to the roller shutter.

Can you help with loading/unloading?: Trolleys are available for your use. We also have a fully operational goods and passenger lift. We can also provide a man and van service if required.

What if I want to change the size of my storage unit?: You can change units at any time. No charge is made for changing unit and you will only pay for the space you need.

Is there any notice periods to vacate my unit?: Generally, we require 14 days notice to vacate your unit. Business users are subject to a 28 day notice period.

Do I need to insure my goods whilst in storage?: Yes. We offer Store Protect cover for your goods for the duration of your storage with us. You must insure your goods to the value they are worth. If you have a policy already in place that covers your items whilst storing with us, we would need proof of the policy.

Do I need to lock my unit as it is indoors?: Yes, each individual unit must be secured when being rented. We sell key and combination locks.

Can I buy packing materials from you?: Yes, we sell all materials for your packing needs.

What can't I store?: Perishable goods; plants & animals; weapons, ammunition, fireworks & firearms; goods illegally obtained; compressed gasses; combustible or flammable materials; toxic waste; and odorous substances.

Can't find the answer you are looking for?

We endeavour to answer as many questions as we can in our 'frequently asked questions' section but if you can't find the answer you are looking for then please get in touch.

Call us on 01480277700

Tick Box

Self-Storage Code Of Practice.

Self-storage facilities provide a valuable service to consumers and businesses in the UK. By displaying this notice and the Tick Box logo, this company is demonstrating its commitment to working in partnership with Trading Standards and other Law Enforcement Agencies to keep this facility free from counterfeit and illicit goods. Only companies abiding by this code of practice are entitled to display the Tick Box logo.